IT InfraWhitepapers
ITIL 4 in 10 minutes
A QuickStart guide to the most popular global IT service management best practice framework.
You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book. No problem. This ebook, ITIL 4 in 10 minutes, is for you.Learn what ITIL is all about, including:
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How ITIL works |
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The difference between ITIL v3 and ITIL 4 |
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5 elements of the ITIL service value system |
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6 activities with the ITIL service value chain |
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